Privacy Policy for OutThere

1. Who We Are

OutThere is operated by Renvoy.

If you have questions about this Privacy Policy or your personal data, you may contact us at renvoyapp@gmail.com.

2. Information We Collect

We may collect the following categories of information:

• Account Information: Email address, authentication-related identifiers, and basic account status information
• Profile Information: Name, age, city, user type or profile category, gender, biography or profile description, languages, meeting preferences or interested in selections, and profile photos
• Plans and Social Activity: Plans you create, plan titles, activity types, cities, time labels, notes, related metadata, interests you send or receive, and matches created through accepted interactions
• Messages and Communications: Messages sent within the app, timestamps, and match-related communication data
• Safety and Moderation Information: Safety reports, block requests, account deletion requests, and other moderation-related information you submit
• Device and Technical Information: Basic app usage and technical diagnostics, device and session information needed to operate the Service, and limited log or error information for security, debugging, and reliability purposes
• Optional Media and Device Access: If you choose to upload profile photos, we may access photos or media you explicitly select from your device

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you create an account, complete your profile, create plans, send messages, or submit reports
• Automatically when you use the app for authentication, session management, app functionality, and reliability
• From integrated authentication or infrastructure providers used to operate the Service

4. How We Use Information

We use your information to:

• Create and manage user accounts
• Authenticate users and maintain sessions
• Build and display user profiles
• Enable plan creation, discovery, matching, and messaging
• Personalize your experience within the Service
• Review and respond to safety reports, blocks, and deletion requests
• Maintain app security, performance, and reliability
• Prevent abuse, fraud, harassment, or misuse of the Service
• Comply with legal obligations and enforce our terms and community standards

5. How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

• With service providers such as hosting, backend infrastructure, authentication, cloud database, and storage providers that process data only as needed to support the Service
• With other users through visible profile details, plans you create, match-related participation, and messages you send to matched users
• For safety, legal, and compliance reasons where disclosure is required to comply with law, protect rights and safety, or investigate fraud, abuse, harassment, or policy violations
• During business transfers such as a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law

6. Data Retention

We retain personal information only as long as reasonably necessary for providing the Service, maintaining account functionality, supporting safety and moderation processes, meeting legal, regulatory, tax, accounting, or security requirements, and resolving disputes and enforcing agreements.

Some information, such as safety, block, or deletion-related records, may be retained longer where necessary for legitimate safety, compliance, or legal reasons.

7. Account Deletion and Data Requests

You may request account deletion through the app where that feature is available.

When we receive a deletion request, we may delete or anonymize certain account and profile data while retaining limited records where necessary for legal compliance, fraud prevention, safety enforcement, dispute resolution, or other legitimate business purposes.

To make a privacy-related request, you may also contact us at renvoyapp@gmail.com.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

OutThere is intended only for adults aged 18 and older.

We do not knowingly collect personal information from anyone under 18. If we learn that a person under 18 has provided personal information, we may delete that information and take appropriate action on the related account.

10. International Data Transfers

Depending on where you use the Service, your information may be processed or stored in countries other than your own.

By using the Service, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence.

11. Your Rights

Depending on your location and applicable law, you may have rights to access personal information we hold about you, correct inaccurate or incomplete information, request deletion of your information, object to or restrict certain processing, withdraw consent where processing is based on consent, and request a copy of certain data you provided.

To exercise these rights, contact us at renvoyapp@gmail.com.

12. Third-Party Services

OutThere may rely on third-party tools or services for authentication, hosting, storage, and technical infrastructure.

Your use of such integrated services may also be subject to the privacy policies and terms of those third parties where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through the app, through the store listing, or by updating the effective date above. Your continued use of the Service after changes become effective means you accept the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at renvoyapp@gmail.com.